Westpac PayTag® is our contactless payment technology that can attach to your mobile phone or case and lets you make payments fast. Which mobile devices can I use to see my Digital Card details? What are the product specifications for the Westpac PayWear Essentials range? Is my card eligible to set or change my card PIN online? Read the disclosure documents for your selected product or service, including the Terms and Conditions or Product Disclosure Statement, before deciding. Are Westpac Keyboard transactions secure? Do I also need to send the recipient my Account Name? Is the face which is used to register for Face ID on the device, the same face which accesses (and unlocks) the Westpac Mobile Banking app? Why do I need to provide my email address? How many SmartPlans can I have on my account? It is the last of the big four banks to do so. What tablet devices is 4 digit passcode available on? After four years of waiting, Westpac customers finally have access to Apple Pay. Can more than one person’s face be stored on the iPhone X? Westpac has been ignoring Apple Pay for years now, angering many of its customers some of which have even jumped ship in protest. Full details are available on request. What are the Centsitive Objects Slimline Keeper and Centsitive Patch? David Linberg, Westpac Group Chief Executive, Consumer said launching Apple Pay has been a priority since he was appointed to lead the consumer division earlier this year. How do I wear and care for the Centsitive Patch? Can I add multiple cards to my Garmin smart watch? Can I include a description with in my Siri payment? What happens if my Samsung device is lost or stolen? How do I wear and care for the Centsitive Objects Incognito Pin? Some branches now open weekends. Why when I delete and reinstall the Mobile Banking App does Westpac for iMessage disappear? Apple Pay is easy to set up and gives your customers a simple and secure way to pay with the devices they use every day. Will I still have Westpac Protect™ SMS Code for Tablet Banking? Can I use Apple Pay to get cash out at a merchant / retailer? Can I make payments to friends, pay bills or transfer money using Siri? When you add your Westpac Handycard to Apple Pay, all transactions are processed via the eftpos network. We use cookies to secure and tailor your web use. What measures can I take to protect my information? © 2018 Westpac Banking Corporation ABN 33 007 457 141 AFSL and Australian credit licence 233714. How do I upload a file payment from MYOB? Why have I been contacted about this change? Can I add my card to multiple smart devices and wallets? How do I put on the Westpac PayWear Essentials Range Band? Apple Pay supported banks in Australia A huge number of Australian financial institutions currently support Apple Pay, and the list is ever-expanding. You can still access your Westpac banking products through the Westpac Live app and Westpac even offers support for your Apple Watch, allowing you to check balances, find ATMs and more. (bank feeds). What happens if I don’t receive an email notification? Will I still be able to make payments if there is no mobile network reception? What do I do if I have issues with the Beem It app? Can I use Apple Pay while I’m overseas in the same way I do in Australia? Where can I find out more information about Fitbit Pay? Can I view or change my Daily Payment Limit using Online Banking? What do I do now? Are there additional fees for using Westpac Keyboard? What's the purpose of the ‘Reference’ field when sending an Osko® payment? How do I link my Westpac Online Banking to Google Assistant? I'm an additional cardholder, why can't I view my card details? Westpac is the only big bank to not offer Apple Pay yet. Which banking tasks can I perform using the Westpac Keyboard? The rollout to its core brand is taking longer because the Westpac uses a different banking platform, a bank spokeswoman said. The first card added to Apple Wallet is the default card. What should I do if I want to deposit a cheque greater $20,000? How do I use my PayID to receive payments? I’ve received a reissued or replacement Westpac card; do I need to update my card information in Garmin Pay? Westpac is the final big four bank to allow its customers to make tap-and-go payments with their iPhones, announcing plans to rollout Apple Pay across its various brands by mid-2020. The following cards are eligible for Apple Pay. I can see my card in my Fitbit but the transaction is declining. I entered the incorrect amount of the cheque when I scanned it, what do I do? As a Business customer, how will Osko® and PayID payments change my bank statement or export? Can more than one person use their fingerprint to sign in on the same device? What payment limits apply to Pay to Mobile payments? Apple Pay works with iPhone SE, iPhone 6 and later, and Apple Watch. Westpac’s long road to turn on Apple Pay for its main brand has been a sticking point ever since the CBA effectively collapsed an informal boycott by three of Australia’s big four that included Westpac and NAB. Do I still get reward points when I use Garmin Pay? Which cards are eligible for a Digital Card? Do I need to let Westpac know if I change my email address? How can I earn and redeem Altitude Rewards? Can I make a payment in a different currency using Siri? How long will it take for estate funds held in bank accounts to be released? A huge number of Australian financial institutions currently support Apple Pay, and the list is ever-expanding. Our notice explains how we use cookies and how you can manage them. The country's oldest bank revealed on … My Amazon Echo device is not working. Accepting Apple Pay is easy. I received a hoax/spam/scam/fake email or SMS claiming to be from Westpac. I’ve received a reissued or replacement Westpac card; do I need to update my card information in Samsung Pay? Why don't mobile payments on my mobile work at some terminals? Authenticate your account using your Westpac One login details 4. I have a joint account – can I receive Digital Mail? Can all funeral expenses be paid out of the deceased available funds? Do I need to have Westpac SMS Protect to set up a PayID? What are the interest rates on your home loans? Does Westpac offer Apple Pay? My device has been lost or stolen. What is the Centsitive Objects Band + Chain? How do I stop receiving paper statements and receive them electronically? Can I use Samsung Pay as a backup when my card is blocked or reported lost/stolen? Your Westpac account statement does not differentiate transactions made with your physical card or... A Westpac Handycard is an eftpos Debit card linked to selected Westpac transaction accounts. How do I authenticate when using the Westpac Keyboard? Just add your supported cards and continue to get … Can my additional card holder add their card to Apple Pay? Are all letters going to be sent digitally? Where can I find the option to approve a Term Deposit renewal? To use these methods of payment you will need an eligible card and compatible device with a supported operating system. Westpac switches on Apple Pay for customers. What can I view in my transaction history? How do I change the Westpac Keyboard default account? Can I add multiple cards to Apple Pay on my device? I received an SMS notifying me that the deposit wasn't processed, and I have already destroyed the cheque. What if I require another copy of the letter posted to me? Where can I find out more information about Google Pay? What do I do if the additional PayWear Accessories I purchased from Winc have broken or are defective? Which Westpac corporate accounts are eligible for Osko Payments? Accept Apple Pay in your store. Conditions, fees and charges apply. How do I remove existing fingerprints from my iPad? How do I disable or unlink a Westpac account from the Westpac Banking skill? How do I change my SMS Code mobile number? Fitbit Pay Terms and Conditions (PDF 43KB), Garmin Pay Terms and Conditions (PDF 43KB), Google Pay Terms and Conditions (PDF 680KB), Samsung Pay Terms and Conditions (PDF 389KB). How can I get the $5 Hey You credit offer if I don't have the Hey You app installed on my mobile? Can someone else use Siri to make a payment with my Westpac account? Wake to Pay – Simply light up your phone and place it over a contactless terminal to pay. My current card is about to expire, when will I be able to view my new Digital Card details? Can a Direct Debit transaction overdraw my account? Consider its appropriateness to these factors before acting on it. I deposited a cheque at the branch and it was rejected, why? Conditions, fees and charges apply. Accepting Apple Pay is easy. Westpac. Do I need an internet connection to make payments through Google Pay? It offers alternatives like Samsung Pay and Google Pay (more info on these later), but no Apple Pay, unfortunately. Does this mean the online keypad will be replaced if my session has timed out? What information is available for interest rates and tax? Turn on NFC 6. Will Westpac release funds for additional funeral expenses? Westpac has made Apple Pay available. I sent an invitation to my joint applicant, but the account isn’t open yet. Apple Pay will be available to Westpac customers who have an eligible Mastercard debit or credit card, or an eftpos Handycard, which is otherwise usually only available for cash withdrawals and in-store payments for people aged 16 years old and below. My card details have been removed from the Google Pay app. Am I protected if someone attempts to open a joint account without my consent? Token effort. Is my PayID going to be automatically created? Are the Fitbit Pay transaction limits and PIN the same as my physical Card? Westpac’s Apple Pay support extends to all Mastercard debit and credit cards, as well as Eftpos Handycard. Will my password information for non-Westpac accounts remain secure? What happens if my Android phone is lost or stolen? Westpac has become the last of Australia's big four banks to announce Apple Pay support for its customers. Will the terms and conditions for my Westpac Debit Mastercard® and Westpac everyday bank account change as a result of ordering or using Westpac PayWear? If you already accept eligible credit and debit cards, simply contact your payment provider to start accepting Apple Pay. Will I see the purchases I make using Westpac PayWear on my statement? Do I need an internet connection to make payments through Samsung Pay? Westpac. Where can I find the $5 Hey You credit offer T&Cs? How do I make a payment with my Fitbit smart watch? Do I need to use my card PIN with Samsung Pay? What should I do? What happens if I want to break a Term Deposit contract before maturity? What if the app is not accepting my fingerprint after registering? What happens if I don’t want to set up 4 digit passcode immediately after downloading the new app? Using Apple Pay with a Handycard. ‎Westpac Mobile PayWay enables your business to accept credit and debit card payments using a secure card reader connected to your iPhone or iPad*. I can see my Card in Samsung Pay but my transaction is declined. Apple Pay will be available for Westpac customers by June 2020, meaning all four of Australia’s big banks will offer the digital payment method next year. If I have Westpac Live sign-in screen set up in my Favourites and sign-in after the Online Keypad removal, will the link to the sign-in screen still work? Our notice explains how we use cookies and how you can manage them. You can use Apple Pay anywhere you can tap and pay. How do I know the cheque went through if my phone 'died' whilst submitting it? Why can't I deposit into my credit card account like I am used to doing via the branch or ATM? If you already accept eligible credit and debit cards, simply contact your payment provider to start accepting Apple Pay. Is Face ID sign in more secure than 4 digit Passcode or fingerprint simplified sign in? How do I install the Travel Companion feature? Enjoy all the benefits of your Westpac credit or debit Mastercard with Apple Pay on iPhone, Apple Watch, iPad and Mac. Apple Pay is now available for St.George, BankSA and Bank of Melbourne customers with an eligible Visa debit or credit card. Do I need to use my card PIN with Apple Pay? Can I choose the one I want to use for the transaction? Manage Term Deposit online - are there any restrictions for making changes to my Account within Online Banking? Will the Digital Mail be the same as paper mail? Which phones and devices can I use Fitbit Pay with? Using Apple Pay with your eligible Westpac credit and debit cards is private and secure. Why am I asked to complete verification when I add my card to Apple Pay? Is my Digital Card safe if my phone is stolen? How secure is it to set or change my PIN online? How long will it take for the Payee to receive the payment I made to them via the Westpac Keyboard? Our range of payment wearables gives you the freedom to leave your wallet or card at home. How do I wear and care for the Centsitive Objects Slimline Keeper? Fitbit and the Fitbit logo are trademarks or registered trademarks of Fitbit, Inc. in the U.S. and other countries. Where can I make purchases using my mobile? If you already accept eligible credit and debit cards, simply contact your payment provider to start accepting Apple Pay… Why? Can I use my Digital Card details for recurring card payments? How do I set up mobile payments on my mobile? Which cards can I use to make purchases with my mobile? Why doesn’t the card number on the merchant’s receipt match my physical card number? Apple Pay works with iPhone SE, iPhone 6 and later, and Apple Watch. Can I use the Westpac Banking skill for general customer service support? How long does it take for the cheques to clear? Where can I get the Westpac SWIFT and BIC codes from? Find us in Australia and overseas • Locate your nearest Westpac ATM, branch or banker in Australia What is the credit card repayment reminder? Visit About Apple Pay for merchants to get more … How do I change the account displayed in Quick Balance? How do I calculate what I need to pay each month for SmartPlan? If I don't have biometrics set up on my iPhone, can I still use Siri? • Accept card payments up to a maximum limit of $7,500… Pay family and friends and get paid 24/7 in real time, in your Online Banking, Payments will go through in less than a minute across all banks, Easier for friends and family to pay your mobile phone number when you create a PayID, Pay and get paid 24/7 in real time, securely with any bank issued Visa or Mastercard® Debit card, Request payments from friends and use the bill splitting feature, Available to customers with a Visa or Mastercard® debit card. Apple Pay is designed to protect your personal information, transaction data, credit and debit card information with their built-in security technology. Add … How do I switch to receiving Digital Mail? Will I still receive calls letters SMS etc whilst assistance is in place? What do I require to successfully add a Card to Fitbit Pay? How do I know if a payment is received to my PayID? Why? Do I need to re-enrol it? Am I eligible for a bank account in Australia? Can I use Fitbit Pay if I am overseas in the same way as I would in Australia? Apple Pay. How can I create a reconciled payment summary report in Biz Invoice? How do I add my eligible card to Apple Pay from the Westpac App? What will happen when my card expires? My Westpac Handycard does not have a CVC, what can I do? How do I remove or suspend a card or what should I do if I want to sell my phone? How to reset your password and find your Customer ID. Can mail preferences be selected for individual accounts? Unlock to Pay – Unlock your phone and place it over a contactless terminal to pay. Can I use Garmin Pay if I am overseas in the same way as I would in Australia? Can I use the Westpac Banking Action for Google Assistant for payments with my Westpac accounts? How will my personal information be shared with Garmin? These may change or we may introduce new ones in the future. What if the tablet app is not accepting my 4 digit passcode after registering, what do I do? Read the disclosure documents for your selected product or service, including the Terms and Conditions or Product Disclosure Statement, before deciding. Westpac PayTag is designed as a companion to your existing Westpac Mastercard product and is available with all of our Mastercard credit and debit cards. What is a Device Account Number and how is it different to my physical card number? As this advice has been prepared without considering your objectives, financial situation or needs, you should, before acting on it, consider the facility's appropriateness to your circumstances. The move follows ANZ Bank’s activation of Apple Pay for eftpos in May 2019. Do I need to remove it? What information do you collect and how is it used within the Westpac Banking skill? Can I switch off the NFC functionality on my mobile? How do I change my current Westpac credit card to a different Westpac card? How will I know if I have Digital Mail available? I don't recognise a Direct Debit transaction. How do I stop payments to my PayID or de-activate my PayID? What are the eligible accounts that I can register to make payments using Siri? Westpac. Garmin, the Garmin logo, and the Garmin delta are trademarks of Garmin Ltd. or its subsidiaries and are registered in one or more countries, including the U.S. Garmin Pay is a trademark of Garmin Ltd. or its subsidiaries. Can I continue to get the benefit of my interest free days on new purchases while I have a SmartPlan on my account? Does the Apple Watch work with the Westpac Banking for iPad app? Can business cards be added to Apple Pay? Can I use Apple Pay as a backup if lose my physical card? I can see my card in Google Pay but my transaction is declining. How do I enable the Westpac Banking skill? It’s interesting that Commonwealth Bank, National Australia Bank and Westpac collectively boycotted Apple Pay in 2016 in an effort to get a better commercial rate from Apple. My loved one has recently passed away. What is the ‘Monthly Payment Balance’ and how is that different from my normal statement Closing Balance in SmartPlan? How can I set up Samsung Pay on my Samsung Gear device? What is a virtual account number and how is it different from my Card account number? Can I add my cards to more than 1 device? How does Westpac for iMessage differ from using the banking features from within Westpac Live? Yes. How can I keep my card safe in Apple Pay? App Store is a service mark of Apple Inc. Samsung and Samsung Pay are trademarks or registered trademarks of Samsung Electronics Co. Android, Google Pay and Google Play are trademarks of Google Inc. Westpac PayWear is a registered trademark and PayWear is a trademark of Westpac Banking Corporation. Consider its appropriateness to these factors before acting on it. Westpac indique qu’Apple Pay arrive à un moment indispensable où les clients recherchaient une alternative à l’argent en liquide à cause de la pandémie de coronavirus (COVID-19) dans le pays (et dans le monde d’ailleurs). Is the Westpac Banking for iPad or Windows 8 secure? Paying friends money you owe them,  splitting bills when out to dinner or even just paying a tradesman in real time, effortlessly and securely. Are there any additional fees and charges for adding my card to Apple Pay? Can I cancel a SmartPlan once I have set it up? With PayID, does this mean I don’t need my BSB and account number anymore? What do I do. How do I know if it is legitimate or fake/scam/spam/hoax? Three of Australia’s Big Four banks, Westpac, the National Australia Bank and the Commonwealth Bank, essentially boycotted Apple Pay when it first arrived and tried to get a dispensation from the Australian Competition and Consumer Commission to negotiate as a block with Apple on pricing. Westpac Group said it has "committed to delivering Apple Pay for Westpac customers by June 2020". Use it just like your physical card to shop online, pay bills, make in-app purchases and set up your recurring card payments, or even add it to your mobile or wearable wallet to shop in-store. Great for small businesses on the move that need the flexibility to take the sale to customers. My Westpac Protect SMS code looks different to what I expected. Manage Term Deposit online - can I give third party account access to a person/organisation and how do I set it up? I received a response that my card has already been used for this $5 Hey You credit offer. What are the interest rates on your credit cards? How do I set my default card in Apple Pay? Westpac switches on Apple Pay for customers . Visit About Apple Pay for merchants to get more … David Lindberg, Westpac Group Chief Executive, Consumer, said: “We are pleased to announce that Westpac customers can now use Apple Pay to make fast and secure payments. How long am I able to receive assistance for? Learn about Apple Pay. Can I get the balance of the $5 Hey You credit refunded from my Hey You account? Does SmartPlan change my credit card limit? Westpac, the second largest bank in Australia, has announced plans to implement support for Apple Pay across its brands in 2020, reports The Sydney Morning Herald. Do I get signed out of Tablet Banking when I close the app? Are there any transaction limits with Osko® payments and payments to PayIDs? Get your business ready for Apple Pay. Can I make or receive international payments with Osko® or PayID? Westpac Bank announced that they will add Apple Support through a tweet. Where can I find out more information about Garmin Pay? What is the Westpac Banking Action for Google Assistant? Do I still get reward points when they use Fitbit Pay? Can I still make split payments using my mobile? Yes, you can use your Westpac Mastercard in your Apple Pay wallet to tap on and off at Opal readers across the Opal Network in NSW. Westpac announced today that Apple Pay is now available for all customers with an eligible Mastercard debit or credit card, enabling customers to make fast, easy and secure purchases with their phone or smartwatch.. Do both account holders have the same level of authority? How do I get the Westpac iPhone or Android Phone app for Mobile Banking? Westpac, Australia’s second-largest bank and the final of the country’s “big four” bank, has officially enabled support for Apple Pay today after ANZ, the Commonwealth Bank and National Australia Bank implemented Apple’s mobile payment system a few years ago.. What is the Digital Safe? What is the minimum amount that a Term Deposit can be managed using Online Banking? Convenience – A digital version of your credit or debit card. Westpac also announced Apple Pay is available from today for customers at its smaller banks – St.George, BankSA and Bank of Melbourne – provided they have an eligible Visa debit or credit card. How do I change a user’s Daily Payment Limit in Westpac? However, the alliance fell apart after the Australian … How do I set up a recurring payment online? • Apple Pay - set up Apple Pay using an eligible Westpac Mastercard® debit or credit card, or personal Handycard. Is the fingerprint that unlocks my iPad also able to access the Westpac Banking for iPad app? Westpac is the only big bank to not offer Apple Pay yet. What are the phrases I can use with Siri? How do I know if my payment went through? What is the Centsitive Objects by Hayden Cox range and how much does it cost? 9:30am - 4pm, Mon - Thurs How do I access the mobile cheque deposit feature? What happens to my cards if I delete the app? Why do I need to give you access to my contacts list to use Pay to Mobile? Have you changed the password length or requirements with the changes to the Online Keypad? A Visa or Mastercard debit card attached to an Australian bank account is required to use the Beem It app. How long does it take to activate a SmartPlan? How can I manage the signatories for my business account? By continuing to use this site we assume you're ok with our notice. How do I transfer between my accounts using Online Banking? Make easy and secure payments with your iPhone, Apple Watch, iPad, or Mac using your eligible Westpac debit or credit card. Westpac's ‌Apple Pay‌ support includes compatibility with eftpos (electronic funds transfer at point of sale), the local payments scheme and national debit card system accepted across the country. Westpac skirts Apple with launch of Samsung Pay. Get your business ready for Apple Pay. Is Westpac Keyboard available on all messaging apps? Will service outages to the Westpac Mobile Banking app affect my ability to make a contactless payment with my mobile? Discover all the ways that you and your customers can use Apple Pay. Can a joint account have more than two account holders? This includes Westpac hotpoints credit cards you've loaded into Apple Pay or Westpac Pay for hotpoints Pay, and you can also use hotpoints Pay on purchases you've already made using Apple Pay or Westpac Pay, within the last 90 days as long as you have enough hotpoints to pay for those purchases in full. 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