They did not clean as promised in the lease. They are a huge rip-off and I think the staff pockets money for their over-done tans. It appears that the company is run by college freshman in an attempt to save money; a reflection of the service you’ll get if you decide to lease with them. Before signing a lease with North Steppe read the reviews below and – although my interactions with the company had all gone well– felt concerned. 1020 Dennison Ave Ste 102 (Victorian Village), 753 E Broad St (Olde Towne East, King-Lincoln), Professional, friendly, and very helpful. IN THE COURT OF APPEALS OF OHIO TENTH APPELLATE DISTRICT Rachel Timoneri, : Plaintiff-Appellee, : No. Glassdoor gives you an inside look at what it's like to work at Northsteppe Realty, including salaries, reviews, office photos, and more. Upon calling the office, they said that if we didn't ask for our stuff back that we were ""guaranteed"" our whole security deposit. Rent is way too high and many of their properties have fixed utility rates that I'm sure work in their favor. Instead of trying to ensure the safety of their tenants they denied our request for a security system or new doors (There were already cameras installed around the house but they weren't activated, which of course NorthSteppe also refused to do). I suggest referring to the Ohio Revised Code (landlord tenant act). Also, one of our bedrooms upstairs gets almost no heat and feels as though it is poorly insulated, so we wanted to make sure that our utility bills weren't too high after a month of winter before we decided if we would renew. The emergency maintenance line has been very helpful when I had a leak a couple months ago, it was on a weekend so I was very shocked when northsteppe maintenance actually came out and fixed the leak. -All of our appliances are hooked up to the same breaker, so if we want to do our laundry and use the microwave, the fuse will blow and the whole apartment loses power. North Steppe Realty is a Construction company located in P.O. See BBB rating, reviews, complaints, & more. My bathroom light switch does not work correctly and no as come to look at that after 3 requests. 0/5 stars if I could rate it that low. She asked where we were standing, still making it seem like it was our fault, but we were standing on the front porch of the property looking around for a relator the entire time we were there. "This is the real NorthSteppe realty!" My location was awesome and the building itself was really nice. This company is all about profit. I would not recommend doing business at all with these people, as your stress and anxiety levels will be so high because you will never be comfortable in your own home! There was a steep staircase with no railing whatsoever and it took 11 maintenance requests and 6 weeks of waiting to just get that installed. North Steppe Realty is every negative stereotype about landlords you’ve ever heard made into an ugly reality. Not only that, they were charging us on the back end for water and the village we live in was charging us as well. Since it is campus they can charge whatever they want, so we paid a ridiculous amount to live in a hell hole.Since we had heard rumors about the houses not being prepared, we called prior to our move in date to confirm that our house would be ready. … All they had done was hang our coats in the bathroom and pile wet shoes in the tub. The heating costs were almost twice as much as we were quoted (RUBS budgeting system grossly underestimated). For us, once a month, without fail, something broke or leaked or burst or clogged or went out. SpecialtiesNorthSteppe Realty specializes in offering housing options across Columbus, including The Ohio State University, Victorian Village, German Village, the Short North, Clintonville, Hilliard and Westerville. -We're paying extra for a washer and dryer, but it was hooked up a month late. BBB Rating and Accreditation information may be delayed up to a week. The people working there are very young and lacking in customer service. My roommate from California had all of her stuff here and had to pay for hotel rooms and truck storage. Last minute chose to lease with this company as they were the only company around campus with available apartments (go figure). When I rented through Buckeye last year our basement leaked and it took 4 weeks for them just to put a dehumidifier down there that did not do anything. Charged me multiple times for bogus fees, subtracted them from my rent payment, then claimed I was late on rent. I lived with InnTown Homes as well and they were a phenomenal realty company and I highly recommend them. Maintenance was very speedy, NorthSteppe Realty has gone above and beyond as a rental office. Of course I thought the questionable and criminal activity would stop there, NOPE Moved out of apartment, did not to a walk through. I don't like wasting energy or money, but Northsteppe doesn't care.I decided to investigate and realized that Northsteppe has our unit on the market for next July already, and they are asking 50% more than what we pay per month for it. They prey on students and I'd rather live in a cardboard box than rent from them again. Whether on campus by the banks of the Olentangy or through the brick laden streets of Victorian, … But if I had to use one word to describe North Steppe, the first thing that comes to my mind is. Seriously, they do not do their jobs, horrible customer satisfaction, big boo! Also, BEWARE- they will make fraudulent charges to your security deposit upon moving out. It took them a month to give us blinds for our living room, so that was a little concerning having everyone able to look into our apartment. We ended up suing for damages and deposit because they never returned correspondence. NorthSteppe Realty 1 Cayuga Professional Center Ithaca, NY El Paseo I & II Rancho Santa Margarita, CA The DSCR tests for the property failed to achieve a minimum DSCR of 1.00 for the period ending … As unfortunate as the situation already was, they never fixed the toilet but rather just patched the ceiling to make it look fixed, so the entire situation repeated itself a couple months later. The receptionist claimed that "since she's not here she must be there". None of that happened. In April, the upstairs neighbor's bathtub slipped partially through our ceiling and water had leaked into our entryway closet. After the call, the receptionist asked if we wanted to reschedule, but we decided no, due to the lack of communication and respect. After receiving this, we called and were finally able to set up an appointment to tour two properties. NorthSteppe Realty has provided dependable urban living in Columbus for thirty years and counting. Another instance our air conditioning broke due to it being so old and Northsteppe assured us they would come fix it the following day. North Steppe is a terrible company that deserves the reputation it has. Please contact the business for updated hours/services due to the COVID-19 advisory. Northsteppe is leaps and bounds better than the former. Maintenance was a HUGE issue. On September 15th we were sent an offer to renew our lease. We've had a leak in our roof all year which they have ""fixed"" multiple times. The leases provided scam college students into paying every expense and cover themselves from any issue imaginable. I encourage anyone to never lease with NorthSteppe and to encourage anyone else you know to do the same. Applicants … All these people care about are money. The office is run by unprofessional and incompetent staff. We did not do that, nor was it like that the night before and the picture was taken at 6 am. We removed all NorthSteppe properties off of our potential rent list, then decided to write this review. North Steppe Realty | 7 followers on LinkedIn. View 703 homes for sale in German Village, take real estate virtual tours & browse MLS listings in Columbus, OH at realtor.com®. You will not find a better company to rent from, so give us a call today with any questions or comments! My girlfriend also rents a unit across the hall from me and has had to stay in my apartment during the cold weather so she does not freeze to death. They always look to do quick fixes on problems in apartments and are looking for cheapness rather than quality. Their office is open during weekends which is a huge convenience. Neither mine or my girlfriends apartment has had working air conditioning since we've lived here. Northsteppe promised they would have a contractor consolidate the utilities to 1 meter within two months; it has now been 10 months and nothing has changed. The people working there are very young and lacking in customer service. Tenants are responsible for putting the utilities in their name prior to moving in. In my personal opinion( 4yrs living on campus) I would highly suggest northsteppe over the previous landlords I have had (Buckeye/Hometeam). Who are the utility providers? And you will be astounded how often you have to call them / submit maintenance requests. -There are small cockroaches all over the apartment. They have a responsibility to keep your apartment at a livable level of heat as your landlords. With that in mind, Northsteppe places every damage on the renter and has the worst possible maintenance crew. We are very clean people and became even cleaner after the bugs started appearing, but nothing worked. She herself admitted fees were not in the lease, still refused to take off fees. Getting the check in the mail was a different story. I returned home to find molded drywall all over the entryway, water still on the floor, and everything in the entryway closet was completely destroyed. All content is posted anonymously by employees working at Northsteppe … I've had a terrible experience with Northsteppe. We called the gas company and they came and took care of it right away. They promised to be there the following morning but simply lied and never showed up. They fixed the hole over 2 weeks later. Northsteppe realty is the most dishonest, deceitful company in the Columbus area. Reviews (614) 299-4110 Website. I wish I would have been more active before then. If you need any further proof of the outright poor job that they do taking care of their tenant's requests, come by some time and see our duct taped screens that they gave us when, after we moved in we realized that all of the windows in the upstairs bedrooms had no screens. They seem to never get the phone, they are very slow at returning … Air Supply Heating & Air Conditioning Inc. *Please read before leasing with Northsteppe Realty*My roommates and I moved into our townhouse back in August. Over the years, our property count has spread to almost every reach of the campus area, providing students with many options for housing that are flexible to their regions of study. Their email response was a generic email that said only one of the locations was available (even though all online sources had them posted as available for next school year) but included a large list of properties with 3+ bedrooms at prices far out of our budget. NorthSteppe has specialized in Ohio State University housing and rental apartments near OSU for students since 1986. The houses are in terrible condition with many broken amenities. When i moved in during summer the central air didn’t work. Horrible people to work with. In March, we came home in the evening to our apartment smelling like gas. So, just a month and a half after we moved in, Northsteppe began threatening us to renew or lose our unit.My roommates and I really were not sure if we wanted to renew, given some shoddy repair jobs that had been done to our apartment. All other marks contained herein are the property of their respective owners. The houses are filthy and in disrepair. Like this review? 15AP-618 v. ... Multiplying the hours expended by … The company is completely dishonest and will take weeks to fix any issue. Tried to give us one from 5 years ago and said they would find it and e-mail us ours, which never happened. Unfortunately for the renters, the properties are all actually falling apart. I had the severe displeasure of renting from North Steppe for one hellish year. When we moved in the house was filthy, cracks everywhere, paint chipping, and none of the doors locked. Staff refused to help me and made me talk to the accountant (totally unprofessional by the way) who was rude and confrontational, refused to take off fees. If I were a college student again looking for a place by OSU, never EVER rent from NorthSteppe. Our friendly leasing staff is there for you all year long, and they are looking forward to spending each lease term with our valued residents. And if not they have tried to come back and charge their tenants more! Find Reviews, Ratings, Directions, Business Hours, Contact … They will put in new appliances and fixtures to entice you but beware. BEWARE. They were not even close to having the house ready for us. I have been renting from them for 16 months and they still have not done the repairs I was promised when I moved in. -We have bed bugs, but that doesn't seem to bother them. (We had the electric company out and they confirmed it.) Not only did Northsteppe blame the tenants even though maintenance claimed it was a completely faulty toilet, but it took Northsteppe days to come fix the problem. In summary, our property was all ruined twice, yet never replaced by the company. With over 30 years of experience, … Given the COVID-19 pandemic, call ahead to verify hours, … MOST unfriendly and unhelpful people on the planet. I never received heat. Whoever does maintenance for them now does shotty work at best. For those whom are going to be renting in the future around realize that not many college students will be writing reviews on how good their landlord was. For example, our property had a faulty toilet when we moved in and when it clogged, the pipes all burst and flooded our entire bottom floor with sewage and broke the ceilings below. Get reviews, hours, directions, coupons and more for North Steppe Realty at 10 E 17th Ave, Columbus, OH 43201. The apartment was beautiful. We moved to our place in October, and two months after our lease began, they started contacting us about showings for other prospective tenants. We didn't have screens on most of our windows for the entire year. We waited around at the property for around 15 minutes after our scheduled time before losing patience. That same day emailed the office telling them we needed the lease finalized ASAP and they emailed me back telling me it was done a couple days ago, a blatant lie. Parking out back on rocks costs $300 and when we moved in there wasn't even a light in the back; it took 6-7 maintenance requests to get that installed. I have had absolutely no issues with maintenance, and the office actually has called me to check if the work was actually done. The office staff were always very courteous, but nothing ever seemed to be at all organized or well managed. The only reason her and I are warm in my apartment is because my mother purchased me a space heater for christmas. The ""Realtors"" are a bunch of college students who don't have any idea what they are doing and lost our move in damages sheet. This is the Northsteppe Realty company profile. DO NOT RENT FROM NORTH STEPPE! Complaints are never addressed, my best advice is not to consider renting from this company........one sorry student.... EVERYTHING that people are complaining about I can assure you is true. Search for other Real Estate Management on The Real Yellow Pages®. The lease offer is 14% higher than what we already pay. They lost our monthly rent checks twice and charged late fees from our security deposit. If you rent from them and you have radiator heating, plan on sending your rent check straight to escrow as soon as it gets cold in your apartment. But it's been 4 months now, and nothing has been done. 283 customer reviews of Northsteppe Realty INC. One of the best Apartments, Real Estate business at 1946 N High St, Columbus OH, 43201. It's disgusting. North Steppe Realty is located at 1944 N. High St. in Columbus. $500 OFF FIRST FULL MONTH'S RENT The poky parade discount! Obviously my roommates and I weren't going to renew our lease with them so they had to show our house to potential leasees. They know that they can get away with this stuff because they have taken advantage of students in the past. Never again. ... Northsteppe … My suggestion, DO NOT RENT FROM NORTHSTEPPE. Finally, we left and decided to stop by their office on our way home. As you can see from all the other issues, it's a double edged sword. by NorthSteppe Realty, Inc. I, sometimes turn on my stove for some heat in my apartment. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services. A perfect example of their half-measure strategies is how when we complained of purple/black mold around our heating/AC units they came and spray painted over it to "stop the growth" and gave us a dehumidifier. 5350 E Livingston Ave, Columbus, OH 43232. The house got broken into and they told us they would replace the front doors with new, solid, all-wooden doors (the old ones had a glass pane in the middle) and after the police left they cancelled that request. Buy a reliable thermometer and take pictures of it periodically as proof of their laps in their duties. We are leasing it for $1060 a month. I called four times throughout the day and no one answered at the office. I have not heard one positive thing from others who have rented from this company. We called the manager of North Steppe to confirm that money would not be taken out of our deposit because we left the house in better condition than which we found it and he agreed. Search for other Real Estate Management in Columbus on The Real Yellow Pages®. History Established in 1986. The day before viewing they left me a message stating one of the properties was not actually available, but I needed to call and confirm the appointment. EVER. At first glance, the properties appear nice through the walk through and are located in great areas. On move in day we walked in the house to find a PILE of mud and debris on the floor and all of the carpet ripped up with exposed nails. Drop by our leasing office at 1946 North High Street, Columbus, Ohio 43201 EMAIL US Or call us at 614.299.4110 A holding fee must be paid to reserve any apartment; first come, first served. This system is jacked, everyone hates this company! NorthSteppe Realty is the definition of a slumlord. I personally would love to see them go under. As I've explained, north steppe won't even honor a LEGALLY BINDING CONTRACT, something even more criminal than some fine print scheme. I have rented through NorthSteppe for the past 2 years and prior to that rented through Buckeye Real Estate and Hometeam Properties. 6 reviews, contact details and business hours of NorthSteppe Realty at 10 E 17th Ave, Columbus, OH. Call, Just an awful renting company. North Steppe used this as an opportunity to charge thousands of dollars on my account for things as ridiculous as a brand new refrigerator. Please refer to your lease as to what your responsible are. The electric and gas bills to our house were set up on 4 separate meters which we were forced to pay a fee for each one every month. Get directions, reviews and information for North Steppe Realty in Columbus, OH. Dumpy, old, and falling apart apartments and horrible customer service in the office. We are a small staff of people who work each day to take care of your issues and needs, and our maintenance staff has been acclaimed for speedy service. I know it is hard to find places on campus to rent but it is NOT worth it!Just like the other reviews said, we were promised a number of things when signing the lease which included fixing holes in the wall, replacing carpets etc. Tenants can talk to the right people for the job every time. Share it on your social network to get the word out! On top of that, the "free" washer and dryer was hooked up to OUR water and electric. When it was hooked up, they ripped holes in my bathroom ceiling and instead of coming back to fix them in a week, like I was told, it took them 3 months to cover the exposed wiring. We had several issues, included NorthSteppe trying to get us out of our house prior to the lease term. Don't ever rent; or for that matter, do business with this company. Additional information is available at www.northsteppe.com or by contacting Michael Stickney at (614) 299-4110. 18 were here. They don't even honor the print they put on paper. They know full well the real problem is condensation and dripping water from un-insulated pipes but won't actually fix it.Anytime you call the office you are going to be speaking with an apathetic, terse representative who has NO interest in customer service. The staff is extremely rude and don’t seem to value their tenants whatsoever. I lived in a two bedroom in the Vic Village. The apartments in Neil Manor are large, but in severe disrepair. When we requested pictures of the trash, we were provided a picture of the city trash can spilled over on the sidewalk in front of our house. North Steppe Realty 10 E 17th Ave Columbus OH 43201. Horrible maintenance service. Our company was founded in 1986, and since then we have established a community of student-​based patrons throughout the OSU campus area. On the phone call she pressed us with questions about the address, if we'd shown up on time, and how long we had waited around. We have a nice, newly renovated apartment that we're paying quite a bit extra for, and NorthSteppe just won't do anything about our maintenance requests. My dog had thrown up all over from being exposed to the mold (resulting in an emergency trip to the vet). The list goes on and on folks but I'm sure you've gotten the message by now.TLDR: DO NOT, UNDER ANY CIRCUMSTANCES, LEASE WITH THIS COMPANY. Air conditioning in the summer, forget it! Little things like "do you have any other questions" or even "goodbye" are never said. The maintenance and housekeeping crew are generally nice and helpful people but you are never given a time frame for when they will arrive at your unit. Let NorthSteppe Realty and Property management assist you in finding a quality OSU area student rental or home within the Columbus, Central and University District area. In my opinion, Northsteppe is taking advantage of a systematic issue here, because of the high demand for apartments close to campus. For all of these I made many maintenance requests, I called their maintenance phone number, tried making emergency maintenance requests and we even wrote up a legal document and sent it to them (mostly because of the bugs). North Steppe has absolutely no interest in turning on your heat! My experience with NorthSteppe Realty was by far the worst I've had so far with any leasing company or landlord. Specialties: NorthSteppe Realty specializes in offering housing options across Columbus, including The Ohio State University, Victorian Village, German Village, the Short North, Clintonville, Hilliard and … The living room was painted yellow when we moved in and they charged us $200 to repaint when we moved out. The staff has always been friendly and accommodating in all my experiences. If any company doesn't deserve to exist, it's this one. 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Or competency in performing services viewing a few properties owned by NorthSteppe the... Great areas … 6 reviews, contact details and business hours of Realty! Refused to take off fees and none of the business is run by unprofessional and negligent to the of! Charged for `` trash cleanup '' you will be astounded how often you have to call them / submit requests. Me a space heater for christmas exposed to the right people for the job every time United.... I looked at the property for around 15 minutes after our scheduled interview time … NorthSteppe Realty, and picture... But nothing ever seemed to be a pretty tolerant and rational person asked! Please read before leasing with NorthSteppe and to encourage anyone to never get the out! 900 had been taken out of it periodically as proof of their apartments is -! For that matter, do business with this company which they have `` '' emergency '' '' multiple times used! 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