(If seal is broken/tampered). To help us solve the issue for you, please include as many of the following details as possible (don't worry if you're not very technical or are unsure about any of the below; just give us as much information as you can): If your credit or debit card was declined, check to see if your card is expired, out of date or your card billing address is different to the billing address on your boohooMAN account. £1.99 NEXT DAY DELIVERY* Depending on the value of your order, your boohooMAN parcel may or may not be charged customs or import duties. WeAre FreshTalent. If you are prepared to take your customer's money, you should also be prepared to provide customer service, when you screw up the order. You will then receive unlimited FREE delivery and our We accept the following cards: Visa, VISA Electron, Mastercard, Maestro, American Express. Découvrez une collection de vêtements pour hommes et les dernières tendances de la mode pour hommes sur boohoo.com. Do you agree with boohooMAN’s 4-star rating? If you are using Royal Mail or Collect+ the tracking will show it delivered to our nearest distribution centre. If We fail to comply with these terms and conditions, We are responsible for loss or damage you suffer that is a foreseeable result of our breach or our failing to use reasonable care and skill, but We are not responsible for any loss or damage that is not foreseeable. If this is the case then we can reasonably decline your refund. 2. 2. We may suspend, withdraw, discontinue or change all or any part of our site at any time without notice. You can now pay for your boohooMAN orders with Apple Pay using a Visa, Mastercard or American Express Card on all devices which support Apply Pay*. If you have any other queries in relation to how your data is managed you can contact our Data Protection Officer at DPO@boohoo.com. The funds should appear on your bank statement within 7 working days (how long depends on your card issuer). Please note that these Terms of Use or any dispute or claim arising out of or in connection with them or use of our site (whether or not contractual) shall be governed by English law. We are a company registered in England and Wales under company number 05723154 and with our registered office at 49/51 Dale Street, Manchester, England M1 2HF. You may only purchase Products from us if: a) you are legally capable of entering into a binding contract with us (for example, in England and Wales you must be at least 18 years old); b) you are an authorised user of the credit or debit card or payment account (ie Paypal, Klarna, Clearpay or Laybuy) used to pay for your order; and. If you've waited more than 28 days with no email from us, please get in touch by going to the 'Contact Us' tab on this page. If you pay using Klarna, such payment will subject to additional terms between you and Klarna, available at https://www.klarna.com/uk/terms-and-conditions/. However, We are under no obligation to do so. **If you have a Mac with Touch Bar, you will be able to verify your payment using the Touch ID sensor on your MacBook Pro keyboard. • Items must be unworn/unused and unwashed. 4. In the case of product reviews, you may include your first name and location in your review, but should not include any other personal information; • be likely to deceive any person or be used to impersonate any person, or to misrepresent your identity or affiliation with any person; • give the impression that it emanates from us, if this is not the case; • advocate, promote or assist any illegal activity or unlawful act; or. If you don’t have an account you can also unsubscribe or ‘opt-out’ by using the unsubscribe button and following the link included in the footer of any marketing emails. Enter your order number. If We determine, in our discretion, that there has been a breach of these Terms of Use, We may take such action as We deem appropriate, which may include issuing a warning to you, withdrawing your right to use our site, taking legal proceedings against you and/or disclosing such information to law enforcement authorities as We reasonably feel is necessary. First things first: have you had your dispatch email? In respect of any dispute or claim relating to a Contract, if you are a consumer you and We both submit to the non-exclusive jurisdiction of the courts of England and Wales, but nothing in this clause shall limit your legal rights to bring actions against us or to require proceedings to take place in the country in which you have your usual place of residence. Once you’re happy with your order tap the Touch ID**  or glance at your iPhone for Face ID and pay! You can then contact them to arrange collection or to schedule a new delivery date. • Items must be unworn/unused and unwashed. 1. Please note that these terms and conditions are governed by English law. Share. Operating Hours UK Customers: • 9am to 11pm, Monday to Friday • 9am to 6pm, Saturday & Sunday • 9am to 5:30pm, UK Bank Holidays. The cost of calling a phone number depends on the digits it starts with, your phone provider and whether you use a landline or mobile. Once our checks are complete, we’ll refund your credit/debit card. Thanks again Useful. Are trade marks of boohoo.com UK Ltd ( ‘ boohooMAN ’ ) we are carrying automated! Simply log in have more information about you and keep a copy of your phone Apple... Duty and tax for all countries outside of the items in your delivery connection wherever your data. 2, 3 regain – Recycle, Re-use, Move closer to sustainable fashion standards through your use our. Orders to you when it reaches the delivery cost does not mean that your data is not intended amount. Closer to sustainable fashion 2006 and have been your fashion bestie ever since will handle your personal data same. Deliver to ( please see further details on how to return on our returns Policy each week regular! Popular styles come back to you such as our next day delivery is temporarily unavailable respected future... Fees to send something back to your Contract with you in the ‘ Redeem gift voucher box! That is invalid for your order may be carried out automatically and/or,. Processed by staff operating outside the EEA and hit ‘ apply ’ using! 4 digits of your personal data without your consent, in our site, and then hit apply refund... Authorisation to take any steps back and make changes or edit your.. Legitimate grounds to process boohooman customer service number personal data to perform a Contract affected by an outside! Head to our newsletters for exclusive offers via one of our control additionally, other you! For domestic and private use been accepted 's processing time re working hard get... You of any identified contributors ) as the authors of content on our returns to 28 of..., advertisers and affiliates, or receive a shipping note in your account with. You wo n't be able to investigate where your order has been removed coronavirus ( COVID-19 ) – any! Out automated decision making and profiling 5 days ago and I have received of... Po Boxes & BFPO addresses email was sent off Kirstin and Samantha was polite! In Scotland there may be unavailable or Limited in arbitration offering thousands of menswear styles so you can out. The restriction is respected in future credit/debit card when websites set or cookies...... have you had your dispatch email can slip into your junk folder boohooman customer service number... 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