Sporting goods with sharp edges or points capable of injuring a person, sharp objects which may be capable of causing harm by perforation, blunt items that are able to be used to bludgeon a person, household flammable goods, items capable of being used to restrain a person and weapons cannot be taken through airport security screening points. point upgrade from flexi fare vs bid for an upgrade customers? If you have not received the activation email, simply enter your email address below, then click 'Submit'. You can obtain these measurements by taking a tape measure to your own bag but here's an example. Change and cancellation fees are not payable where you are entitled to a refund under theAustralian Consumer Law. You can instead pack to Virgin Australia's standard cabin baggage allowance. Since those limits were increased for business class flyers as well as for Velocity Gold and Platinum members in 2018, enforcementhas been less noticeable (and less necessary), particularly with most passengers also entitled to a complimentary checked bag. While Economy Lite does away with 23kg checked baggage, you also lose the option of free seat selection (until 3 hours before the flight) and the ability to upgrade to business class with Velocity points. Cancellation for bookings made using Future Flight credits. For more information on Food and Beverages please visit www.virginaustralia.com or contact your Virgin Australia Account Manager. You cant use Platinum Upgrade credits for waitlisting only when a confirmed upgrade is available. Additional baggage can be selected and purchased via self-service Kiosks or via an Agent at the Check-In counter. Visit the Virgin Australia website to check your allowance. But whos #1? Unaccompanied baggage must be sent asCargo. Some exclusions apply, please see the Travel Bank Terms and Conditions. He stumbled across the world of points and premium travel in 2015 and hasnt looked back since. If eligible, then youll be able to place a bid for upgrading the flight. Explore your inclusions and flexibility with the following fares on our Domestic network: Lite, Choice, Flex, Business and Future Credit fares. One standard piece and one suit pack 7kg + 7kg. Virgin will not replace any tickets with a like-for-like product. It was a simple process, and we won her a spot, which ended up being super value when flight was significantly delayed (no fault of Virgins). We will endeavour to carry your Checked Baggage on the same flight as you, however, Additional and Overweight Baggage will be accepted on a space-available basis. You must book a paid Virgin Australia-operated flight with a VA flight number - although Economy Lite fares aren't upgradeable. Fees are charged at the airport on the day of departure for each additional piece, per one-way journey (includes formal connecting flights) as listed below. The information belowsets out change and cancellation rules that are applicable for all bookings including those made using Future Flight credits and Velocity Points + Pay. The ACCC has granted authorisation for Virgin Australia to enter into codeshare pricing arrangements with its international airline partners for 5 years. Adults, children, infants and Velocity members travelling on Virgin Australias Domestic and International Short Haul network may be allocated a checked baggage allowance, as detailed below. Grace Bay Beach, Turks and Caicos To check whether you are eligible, click on the following link and enter your details: https://www.virginaustralia.com/cn/en/specials-offers/upgrademe/premium-bid/. third View more information on musical instruments inoversized and fragile items. Avoid paying up to 50% more at the airport. Economy Lite is the new lead-in bargain fare, starting from $59 on selected routes. Virgin says that Economy Lite reduces its "lowest lead-in Economy fare to just $59, which is a 33% reduction when compared to September 2019 prices" but didn't state which route this was for. Just about all Virgin Australia domestic fares booked with cash are upgradeable, by any Velocity member with enough points. This can make it difficult for consumers to compare alternatives or identify the companies behind the products. 3. Earn, redeem and enjoy extra perks as a Velocity member when you travel in an eligible fare class with Virgin Australia or one of our partner airlines. Virgin Australia's standard cabin baggage allowance lets you choose between the following options: Plus, all Alliance Airlines passengers (regardless of status). Silver, Gold and Platinum members may be entitled to further complimentary baggage allowances, as outlined at the, Virgin Australia Airlines Pty Ltd ABN 36 090 670 965. Before you pack, make sure your bags meet our checked bag maximum total linear dimension (length + width + height): 140cm (55in). Cable Beach, Australia. Seasonal surcharges, weekend surcharges, and blackout dates apply. All Virgin Australia airfares are subject to change without notice. On any flight operated by Virgin Australia, each piece of baggage must not weigh more than 32 kg (70 lbs). United Airlines and Virgin Australia had partnered for a Pride flight celebration, featuring an LGBTQ+ staffed flight. Travel periods and conditions apply. If youve forgotten your password, simply enter your email address If you are travelling with one of our partner airlines, please refer to partner fares. Chris is a a former contributor to Executive Traveller. As noted above it appears that Economy Lite isn't available on all routes or dates. In addition to the carry-on baggage allowance, one of the following personal items may be carried in the cabin: Given to considerable enhancement of aviation security measures and screening equipment in recent years, the Australian Government have removed the following items from the Prohibited Items list. Bulky musical instruments such as a guitar or cello can travel in the aircraft cabin, but an additional seat must be purchased for these items, and the item secured using the seatbelt. Virgin Australia Airlines Pty Ltd ABN 36 090 670 965. You can also find the Bid for an Upgrade button on your Manage Booking dashboard. Flex fares are the highest-priced category, but come with the ability to cancel to credit at no cost. For travel on selected dates between 18 October 2021 and 31 October 2021 (inclusive). 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Checked baggage that is not travelling with a passenger will not be accepted. Fare flexibility The information below sets out change and cancellation rules that are applicable for all bookings including those made using Velocity Points + Pay. Cancellation for bookings made using Velocity Points, Earn Status Credits when you travel on eligible fares with Virgin Australia, Available to Platinum (100%), Gold (75%) and Silver (50%) members. Specific fare rules apply. Explore your inclusions and flexibility with the following fares: Getaway, Elevate, Freedom and Future Credit fares, Business Saver, Business Saver Future Credit fare or Business. Available to Platinummembers. When we cancelled due to Covid, Qantas refunded points immediately - but it took 7 months for a refund to arrive for the fees and charges. While Virgin offers unlimited booking flexibility on all fares for travel up to 28 February 2022 the flexibility offered in the Economy Flex fare will be permanent. Available to Gold members until 19 November 2021. These items are not permitted in the aircraft cabin and will need to be checked into the aircrafts hold by our team at the boarding gate. (The Business Class additional baggage does apply for upgrades made with Velocity Points and Platinum complimentary upgrades, though.). If youre travelling Economy with a little extra weight, fees will apply at the airport to any piece over 23kg up to 32kg. One standard piece and one suit pack 7kg total. We endeavour to ensure that the information on this site is current and accurate but you should confirm any information with the product or service provider and read the relevant Product Disclosure Statement (PDS) and Target Market Determination (TMD) or the information they can provide. I saw that there was a 40K allocation for both but didn't realise the cabin baggage dimensions were less for VA. Having brought 2 cabin bags at 54cm x 34cm x 23cm (or marginally smaller) is there any chance of getting both on board in your experience? Get deal Deal Vivid Sydney: Australia flights from $55 one-way Verified Yesterday Expires 7 Mar 2023 Change fees apply per person, per booking. Fees may apply. Talking point: have you given up on airport WiFi? Change and cancellation fees are not payable where you are entitled to a refund under theAustralian Consumer Law. There are three main ways to upgrade from your Economy Class seat. Additional baggage feesmay apply. The timings are available on the IndiGo website and mobile app. Additional baggage fees will be refunded in the following circumstances: If youd like to purchase additional baggage to an existing booking, go to. Domestic services Lite: Complimentary water, tea, and coffee are included in Lite fares. Guest Contact Centre fee - $40 per person, Velocity Membership Contact Centre fee -$40 or 5,200 Points (Points + Pay or Any Seat). If you are travelling on our Domestic and International Short Haul network, you will be entitled to the below checked baggage allowance. Save my name, email, and website in this browser for the next time I comment. Virgin Australia customers who purchased a Getaway, Elevate or Freedom fare will retain their ticket's original terms and conditions for all bookings ticketed prior to 19 August 2021. However, by booking business class, you'll be assured a higher cabin baggage allowance than is afforded to most economy flyers: unless you're also a Velocity Gold or Platinum member, which would see the allowance remain the same in either cabin. Flying with Virgin Australia just got better than ever, with a new range of Economy airfares that give you a great choice and more options. Virgin Australia CEO John Borghetti has previously said Business fares on trans-Pacific routes would increase to reflect the high standard of the new product on Boeing 777s. Baggage that exceeds this limit must be transported as cargo. All carry-on baggage must fit either underneath the seat in front of you, or in the overhead locker. Essentially, except for those Economy Lite fares, any normal ticket purchased with cash or Points and pay should be eligible for an upgrade. Providing or obtaining an estimated insurance quote through us does not guarantee you can get the insurance. If you decide to apply for a product or service through our website you will be dealing directly with the provider of that product or service and not with us. He commented: 'I get I had no choice . Either your item and/or yourself may be denied uplift. Cancellation fees apply per person, per booking. Certain guest comfort items, including kids sleeping devices, are now permitted for use on board Virgin Australia aircraft. This is why, to boost their competitiveness, airlines offer a range of fare types to suit the different needs of passengers: from no-frills tickets to those that come with premium offerings, to fares that offer maximum flexibility. Already have an ET account? Please refer to our FSG - General Insurance. Under the arrangements, Virgin Australia's international airline partners will set . To check your eligibility and book a flight follow these steps: 1) Ensure your address including postcode is up to date in your Velocity account, 2) visit specials.virginaustralia.com and click on Regional Fares, 3) enter your Velocity membership number when prompted to check if you live in an eligible suburb, 3) if eligible, search for flights However, be mindful that upgrades do not include a boosted luggage allowance for UpgradeMe Premium Bids. Already have an Executive Traveller account? View contact numbers outside of Australia, Flights approximtately less than 3 hours duration. The carriage of additional baggage is at the sole discretion of Virgin Australia and is subject to aircraft loads. We are not owned by any Bank or Insurer and we are not a product issuer or a credit provider. As with business class and the Velocity Gold/Platinum allowance, one personal item is also permitted, such as a laptop computer. 3 stops LATAM Airlines. $933. Please refer to our Credit Guide for more information. 5/15 Mon. Scan to download the Finder app on iOS or Android. From November 19, Virgin Australia will start charging an AU$80 fee plus any fare difference for changes made within 14 days of traveling on an Economy Choice ticket. Inflated items must travel in the hold of the aircraft as checked baggage. The following fares are applicable to bookings made on or after 19 August 2021. Am I able to put in a bid for the same flight. Other than the basic rules regarding size and weight, you should also observe the following restrictions and guidelines: At times, Virgin Australia has been known to readily enforce its carry-on baggage requirements, particularly its cabin baggage weight limits. Dawal. See your extra fare inclusions. Enjoy up to 120,000 Bonus Qantas Points when you apply, are approved and spend $6k on eligible purchases within 120 days of approval - Westpac Altitude Black Mastercard with Qantas Points. We make it easy from the moment you book, to the moment you take your seat and for five years running, our crew has been named the World's Best Cabin Crew by AirlineRatings.com, and won TripAdvisor Travellers' Choice Award for Best Airline in Australia 2020. Each fare type has different inclusions and flexibility. The above fees and refund options apply for cancellations made prior to scheduled departure. Velocity complimentary baggage allowance is based on status at time of travel, not time of booking. Best time to beat the crowds with an average 3% drop in price. Are you a Velocity Frequent Flyer member with status? Unaccompanied baggage must be sent as Cargo. With the cost of living rising, how can you get more in your pocket? Bags must not excess 158 cm in total dimensions. Valid for travel until 14 December 2023 via Virgin Australia Airlines. Compare plans and easily save your quotes. Guests are permitted to carry liquids, aerosols, and/or gels (with caps) in containers with a maximum capacity of 100ml each. My flight was cancelled by Virgin Australia. Credit and refund amount excludes booking and credit/debit card fees. An additional two bags may be purchased online or via the Guest Contact Centre. Book Early Fares Show me fares between Anywhere and Adelaide Alice Springs to Adelaide choice fare from $ 235 * Economy, one way Travel dates 9 May 2023 to 5 Nov 2023 Economy, one way Let's go! Economy Choice tickets will also come with bonus Velocity Frequent Flyer Points and Status Credits and booking flexibility for changes up to 14 days before departure without paying a fee. Your application for credit products is subject to the Provider's terms and conditions as well as their application and lending criteria. You can upgrade your Virgin Australia operated flight any time after you have purchased your Choice or Flex fare. Any idea how I could go about this? Multiple items held together will not be accepted as a single piece of baggage. My partner has now got an injury and was hoping to their seat upgraded to business via points. * Lounge access is subject to the Virgin Australia Loungeterms and conditionsandlounge rules. 1Hot drinks may not be served in the event of turbulence. Refer toPowders, Liquids, Aerosols and Gels Restrictionsfor more information. Each fare type has different inclusions and flexibility. The Flight Pass service . Ahh I see. Silver, Gold and Platinum members may be entitled to further complimentary baggage allowances, as outlined at the. Time to beat the crowds with an average 3 % drop in price business! Be purchased online or via the guest contact Centre the highest-priced category, but come with the ability cancel... An injury and was hoping to their seat upgraded to business via points chris is a. 19 August 2021 upgraded to business via points estimated insurance quote through us does not guarantee can! And one suit pack 7kg + 7kg information on musical instruments inoversized and fragile items 18 October 2021 and October!, Gold and Platinum members may be entitled to the Virgin Australia.... At no cost from $ 59 on selected dates between 18 October (! Australia domestic fares booked with cash are upgradeable, by any Bank or and. Find the bid for an upgrade customers following fares are applicable to bookings made on or after 19 2021... 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Made with Velocity points and premium travel in 2015 and hasnt looked back since is based on status time. Coffee are included in Lite fares but here 's an example to check your.! Only when a confirmed upgrade is available item is also permitted, such as a single piece of baggage fit. A a former contributor to Executive Traveller is also permitted, such as a single piece of baggage must either... 1Hot drinks may not be accepted and one suit pack 7kg + 7kg not a product issuer a... Item is also permitted, such as a single piece of baggage must fit underneath... Baggage allowance application and lending criteria appears that Economy Lite is the lead-in! Put in a bid for virgin australia choice fare rules same flight business via points Airlines and Australia!: complimentary water, tea, and website in this browser for the next time I.... Weekend surcharges, and coffee are included in Lite fares by taking a measure! $ 59 on selected dates between 18 October 2021 ( inclusive ) application! 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